Support
Your success as a content creator matters to us. Whether you need technical assistance, have questions about features, or want to suggest improvements, our support team is here to help you get the most from ContentCompass. We're committed to providing timely, helpful responses to ensure your content planning experience is smooth and productive.
Support
How We Can Help
We're committed to ensuring you get the most out of ContentCompass. Our support team is ready to assist with any questions or challenges you encounter.
Email Support
Our team responds to all support inquiries within 24 hours:
support@getcontentcompass.comFrequently Asked Questions
What's included in my subscription?
Your subscription gives you full access to all ContentCompass features, including unlimited ideas and content planning, visual calendar with drag-and-drop scheduling, cross-platform performance analytics, team collaboration tools, and priority support.
Is there a free trial available?
Yes! We offer a 14-day free trial with no credit card required. This gives you full access to explore ContentCompass and see how it fits into your content workflow.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. After cancellation, you'll continue to have access until the end of your current billing period.
Can I export my data if I decide to leave?
Absolutely. ContentCompass allows you to export all your content ideas, plans, and analytics data in common formats that you can use elsewhere.
Support Hours & Response Time
We aim to respond to all support inquiries within 24 hours during business days. Priority support is provided to subscribers.
For the fastest response, please include:
- Your account email address
- A clear description of the issue or question
- Screenshots or recordings (if applicable)
- Steps to reproduce any technical problems